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Headquarters
Technical Supportsupport@ezvizlife.com
General Enquiresinfo@ezvizlife.com
Media Enquires ezviz.pr@hikvision.com
Support CenterClick Here
Africa
Technical Supportsupport.af@ezvizlife.com
General Enquires info.mea@ezvizlife.com
APAC (ex. AU&NZ and India)
Technical Supportsupport.asia@ezvizlife.com
General Enquiresinfo.asia@ezvizlife.com
Australia & New Zealand
Technical Support support.au@ezvizlife.com
AU General Enquires info.au@ezvizlife.com
NZ General Enquires info.nz@ezvizlife.com
CIS & Baltics ?
Technical Support support.cis@ezvizlife.com
General Enquiresinfo.cis@ezvizlife.com
Europe (ex. UK & Ireland)
Technical Support support.eu@ezvizlife.com
General Enquiresinfo@ezviz.eu
Telephone HotlinesBelgium (Dutch and French): +32 (0) 2 275 0755
Czech (Czech): +420 239 018 199
France (French): +33 (0) 1 7036 0452
Germany (German): +49 (0) 696 640 4321
Greece (English): +30 210 300 8574
Italy (Italian): +39 02-22199222
Netherlands (Dutch): +31 (0) 20 204 0128
Poland (Polish): +48 (0) 2 2163 2801
Spain (Spanish): +34 913 496 501
Office HoursMonday - Friday, 9am - 6pm (CET)
India
Technical Support support@pramahikvision.com
General Enquires sales@pramahikvision.com
LATAM (ex. Mexico)
Technical Support support.latam@ezvizlife.com
General Enquiresinfo.latam@ezvizlife.com
Telephone HotlinesArgentina: +54 11 51685739 -2
Chile: +562 2938 1016 -2
Colombia: +57 15085312 -2
Per: +511 641 9269 -2
Mexico
Technical Supportsupport.mx@ezvizlife.com
General Enquiresinfo@ezvizlife.com
Telephone Hotline+52 55 41696397 -2
MENA
Technical Supportsupport.mena@ezvizlife.com
General Inquires info.mea@ezvizlife.com
Russia
Technical Supportsupport.ru@ezvizlife.com
General Enquires info.ru@ezvizlife.com
Telephone Hotline8-800-7707263 (only available for ezviz.ru shop and Russian technical support)
UK & Ireland
Technical Supportsupport.uk@ezvizlife.com
Sales & Partnership Enquiresinfo.uk@ezvizlife.com
Marketing & PR Enquiresmarketing.uk@ezvizlife.com
Telephone Hotline+ 44 (0) 2038686360
US & Canada
Technical Enquiresservice@ezvizlife.com
General Enquiresinfo@ezvizlife.com
Telephone Hotline+1-855-693-9849
Office Hours:Monday - Friday, 7 am - 6pm (PST)

Countries

For customers of above countries, please send your technical inquires to support.cis@ezvizlife.com or your business inquires to info.cis@ezvizlife.com.