We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit Use of Cookies

Headquarters
Technical Inquiressupport@ezvizlife.com
General Inquiresinfo@ezvizlife.com
Media Inquiries ezviz.pr@hikvision.com
Telephone86-571-8807-5998
Support CenterClick Here
Africa
Technical Inquiressupport.af@ezvizlife.com
General Inquires info.mea@ezvizlife.com
APAC (ex. AU&NZ and India)
Technical Inquiressupport.asia@ezvizlife.com
General Inquiresinfo.asia@ezvizlife.com
Australia & New Zealand
Technical Inquires support.au@ezvizlife.com
AU General Inquires info.au@ezvizlife.com
NZ General Inquires info.nz@ezvizlife.com
CIS & Baltics ?
Technical Inquires support.cis@ezvizlife.com
General Inquiresinfo.cis@ezvizlife.com
Europe (ex. UK & Ireland)
Technical Inquires support.eu@ezvizlife.com
General Inquiresinfo@ezviz.eu
TelephoneBelgium (Dutch and French): +32 (0) 2 275 0755
Czech (Czech): +420 239 018 199
France (French): +33 (0) 1 7036 0452
Germany (German): +49 (0) 696 640 4321
Greece (English): +30 210 300 8574
Italy (Italian): +39 02-22199222
Netherlands (Dutch): +31 (0) 20 204 0128
Poland (Polish): +48 (0) 2 2163 2801
Spain (Spanish): +34 913 496 501
Office HoursMonday - Friday, 9am - 6pm (CET)
India
Technical Inquires support@pramahikvision.com
General Inquires sales@pramahikvision.com
LATAM (ex. Mexico)
Technical Inquires support.latam@ezvizlife.com
General Inquiresinfo.latam@ezvizlife.com
TelephoneArgentina: +54 11 51685739 -2
Chile: +562 2938 1016 -2
Colombia: +57 15085312 -2
Per: +511 641 9269 -2
Mexico
Technical Inquiressupport.mx@ezvizlife.com
General Inquiresinfo@ezvizlife.com
Telephone+52 55 41696397 -2
MENA
Technical Inquiressupport.mena@ezvizlife.com
General Inquires info.mea@ezvizlife.com
Russia
Technical Inquiressupport@ezviz.ru
General Inquires info@ezviz.ru
Telephone8-800-7707263 (only available for ezviz.ru shop and Russian technical support)
UK & Ireland
Technical Inquiressupport.uk@ezvizlife.com
General Inquiresinfo.uk@ezvizlife.com
Telephone+44 (0) 1790 600125
US & Canada
Technical Inquiresservice@ezvizlife.com
General Inquiresinfo@ezvizlife.com
Telephone+1-855-693-9849
Office Hours:Monday - Friday, 7 am - 6pm (PST)

Countries

For customers of above countries, please send your technical inquires to support.cis@ezvizlife.com or your business inquires to info.cis@ezvizlife.com.