Headquarters

Supportsupport@ezvizlife.com

Media Enquiries media@ezvizlife.com

Support CenterClick Here

Africa

Technical Supportsupport.af@ezvizlife.com

General Enquiries info.mea@ezvizlife.com

APAC (ex. AU&NZ and India)

Technical Supportsupport.asia@ezvizlife.com

General Enquiriesinfo.asia@ezvizlife.com

Telephone HotlinesMalaysia: +603 92121745


Singapore: +65 31580085


Hong Kong(China): +852 58087231


Taiwan(China): +886 277031275


Philippines: +63 22312250


Thailand: +66 20280433

Office HoursMalaysia: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)


Singapore: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)


Hong Kong(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)


Taiwan(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)


Philippines: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)


Thailand: Monday - Friday, 7:30am - 11am 12:30pm - 16:30pm (UTC+7)

Australia & New Zealand

Technical Support support.au@ezvizlife.com

AU General Enquiries info.au@ezvizlife.com

NZ General Enquiries info.nz@ezvizlife.com

Telephone HotlinesAustralia: +61 261450127


New Zealand: +64 42807237

Office HoursAustralia: Monday - Friday, 10:30am - 14pm 15:30pm - 19:30pm (UTC+10)


New Zealand: Monday - Friday, 12:30pm - 16pm 17:30pm - 21:30pm (UTC+12)

CIS & Baltics ?

Technical Support support.cis@ezvizlife.com

General Enquiriesinfo.cis@ezvizlife.com

Europe (ex. UK & Ireland)

Email Customer Servicesupport.eu@ezvizlife.com

Telephone HotlinesBelgium (Dutch and French): +32 (0) 2 275 0755

Czech (Czech): +420 239 018 199

France (French): +33 (0) 1 7036 0452

Germany (German): +49 (0) 696 640 4321

Greece (English): +30 210 300 8574

Italy (Italian): +39 02-22199222

Netherlands (Dutch): +31 (0) 20 204 0128

Poland (Polish): +48 (0) 2 2163 2801

Spain (Spanish): +34 913 496 501

Slovakia (Slovakian): +02 6862 2001

Switzerland (DE/FR/IT): +445 246 765

Denmark(English): +35 25 94 04

Finland(English): +09 2293 1802

Norway(English): +22 97 17 25

Sweden(English): +08 5792 9009

Office HoursMonday - Friday, 9am - 5pm (CET)

India

Technical Supportsupport@pramahikvision.com

General Enquiries sales@pramahikvision.com

Telephone Hotline+91 2268559944


+000 8009190276

LATAM

Technical Support support.latam@ezvizlife.com

General Enquiriesinfo.latam@ezvizlife.com

Telephone HotlinesArgentina: +54 11 51685739 -2

Chile: +562 2938 1016 -2

Colombia: +57 15085312 -2

Peru: +511 641 9269 -2

Mexico

Technical Supportsupport.mx@ezvizlife.com

General Enquiriesinfo.latam@ezvizlife.com

Telephone Hotline+52 55 41696397 -2

MENA

Technical Supportsupport.mena@ezvizlife.com

General Inquires info.mea@ezvizlife.com

Russia

Technical Supportsupport.ru@ezvizlife.com

General Enquiries info.ru@ezvizlife.com

Telephone Hotline8 (800) 707 92 04

UK & Ireland

Technical Supportsupport.uk@ezvizlife.com

Sales & Partnership Enquiriesinfo.uk@ezvizlife.com

Marketing & PR Enquiriesmarketing.uk@ezvizlife.com

Telephone Hotline+ 44 (0) 2038686360

US & Canada

Technical Enquiriesservice@ezvizlife.com

General Enquiriesinfo@ezvizlife.com

Telephone Hotline+1-855-693-9849

Office HoursMonday - Friday, 4am - 8pm (PST)

Countries

For customers of above countries, please send your technical inquires to support.cis@ezvizlife.com or your business inquires to info.cis@ezvizlife.com.

Notice

Due to the adjustment of the operation plan, the actual provider of CloudPlay Service has been changed from EZVIZ Inc. to EZVIZ International Limited in South Korea from May 19, 2020.

If you need to subscribe or manage your CloudPlay Service, please go to the CloudPlay page on the EZVIZ App for more details or consult EZVIZ support team.

Thank you.