Headquarters
Supportsupport@ezvizlife.com
Media Enquiries media@ezvizlife.com
Support CenterClick Here
Africa
Technical Supportsupport.af@ezvizlife.com
General Enquiries info.mea@ezvizlife.com
APAC (ex. MSA and India)
Technical Supportsupport.apac@ezvizlife.com
Telephone HotlinesMalaysia: +603 92121745

Singapore: +65 31580085

Hong Kong(China): +852 58087231

Taiwan(China): +886 277031275

Philippines: +63 282312250

Korea: 00744810

Australia: +61 261450127

New Zealand: +64 42807237
Office HoursMalaysia: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Singapore: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Hong Kong(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Taiwan(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Philippines: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)

Korea: Monday - Friday, 9:00am – 12:30am 14:00pm - 18:00pm (UTC+9)

Australia: Monday - Friday, 10:30am - 14pm 15:30pm - 19:30pm (UTC+10)

New Zealand: Monday - Friday, 12:30pm - 16pm 17:30pm - 21:30pm (UTC+12)
Mainland Southeast Asia
Technical Support support.msa@ezvizlife.com
Telephone HotlinesThailand: +66 20280433
Office HoursThailand: Monday - Friday, 7:30am - 11am 12:30pm - 16:30pm (UTC+7)
CIS & Baltics?
Technical Support support.cis@ezvizlife.com
General Enquiriesinfo.cis@ezvizlife.com
Europe (ex. UK & Ireland)
Email Customer Servicesupport.eu@ezvizlife.com
Contact Support CenterItaly (Italian):https://www.ezvizlife.com/it/it/page/supporto
Telephone HotlinesBelgium (Dutch and French): +32 (0) 2 275 0755
Czech (Czech): +420 239 018 199
France (French): +33 (0) 1 7036 0452
Germany (German): +49 (0) 696 640 4321
Greece (English): +30 210 300 8574
Netherlands (Dutch): +31 (0) 20 204 0128
Poland (Polish): +48 (0) 2 2163 2801
Spain (Spanish): +34 913 496 501
Switzerland (DE/FR/IT): +445 246 765
Denmark(English): +35 25 94 04
Finland(English): +09 2293 1802
Norway(English): +22 97 17 25
Sweden(English): +08 5792 9009
Office HoursMonday - Friday, 9am - 5pm (CET)
India
Technical Supportsupport@pramahikvision.com
General Enquiries sales@pramahikvision.com
Telephone Hotline+91 2268559944

+000 8009190276
LATAM
Technical Support support.latam@ezvizlife.com
General Enquiriesinfo.latam@ezvizlife.com
Telephone HotlinesArgentina: +54 11 51685739 -2
Chile: +562 2938 1016 -2
Colombia: +57 15085312 -2
Peru: +511 641 9269 -2
Mexico
Technical Supportsupport.mx@ezvizlife.com
General Enquiriesinfo.latam@ezvizlife.com
Telephone Hotline+52 55 41696397 -2
MENA
Technical Supportsupport.mena@ezvizlife.com
General Enquiries info.mea@ezvizlife.com
Russia
Technical Supportsupport.ru@ezvizlife.com
General Enquiries info.ru@ezvizlife.com
Telephone Hotline+7 4996090654
UK & Ireland
Technical Supportsupport.uk@ezvizlife.com
Sales & Partnership Enquiriesinfo.uk@ezvizlife.com
Marketing & PR Enquiriesmarketing.uk@ezvizlife.com
Telephone Hotline+ 44 (0) 2038686360
US & Canada
Technical Enquiriesservice@ezvizlife.com
General Enquiriesinfo@ezvizlife.com
Telephone Hotline+1-855-693-9849
Office HoursMonday - Friday, 4am - 8pm (PST)

Countries

For customers of above countries, please send your technical inquires to support.cis@ezvizlife.com or your business inquires to info.cis@ezvizlife.com.